Insured Emergency Products

Lanes Assistance Services, with its consortium partners, offers packages with a range of benefits, which may be standalone or added to existing products or policies. Choose from ‘insured mandatory’, ‘insured optional’ or ‘pay as you go’, for both domestic and commercial / SME property.

Designed so that you can add value to your service, at a low cost, creating an affordable customer reward/ loyalty scheme, our products come with a range of services and competitive premiums based on the number of customers, customer type, location and period of cover required.

We provide a single service solution for arrangement, delivery, FSA compliance and administration, coupled with products fully underwritten by AAA* insurance companies.

What’s included in the standard cover?

* central heating or boiler failure
• hot water failure
• plumbing problems caused by leaking pipes, radiators, or blocked drains
• blockages in toilet waste pipes
• gas or electricity failure within the property
• broken or damaged windows and doors presenting a security risk
• sudden and unforeseen roofing problems (leaks or storm damage)
• vermin inside the property

Benefits for you

• standard policy coverage can be extended at little or no extra cost to   enhance customer loyalty and product longevity
• includes access to our network of qualified and approved contractors
• includes third party indemnity insurance guarantee and cover, giving you and    your customer absolute confidence
• comprehensive management information is available to all parties so that the   scheme can be monitored and evaluated

These products are available direct to your customers or under your own branding — either way you remain in control at all times.